Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter. We may collect the following information; your name, contact information including email address, demographic information such as your postal code, your preferences and interests, other information relevant to customer surveys or offers. For the list of cookies we collect see the List of cookies we collect section. Email marketing, if or when applicable, with your permission, Hammond Kids may send you emails, newsletters, new products launched, promotions and or other updates/news about Hammond Kids online store. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address, phone number or when you make a purchase your credit card information. You may, however, visit our site anonymously. When you provide us with personal information to complete a transaction, place and order, verify your credit card, arrange for a delivery, we imply that you consent to our collecting personal data and that we are using it for that specific reason only. If we ask for your personal information for any other reason, we will ask you for your consent, or provide you with an opportunity to decline. If after you have given us consent to opt in, for us to contact you, and you want to opt out, you may withdraw your consent. To do so, please contact us at Hammond Kids at When you browse our online store, we also automatically receive your computer’s internet protocol (IP) address, in order to provide us with information that helps us learn about your browser and operating system. Google, as a third party vendor, uses cookies to deliver ads. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.


What do we do with your information?

Any of the information we collect from you may be used in one of the following ways:

  • Carry out our obligations arising from any contracts entered into between you and us;
  • To personalize your experience, your information helps us to better respond to your individual needs;
  • Notify you about any changes to the service;
  • To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you;
  • To improve customer service, your information helps us to more effectively respond to your customer service requests and support needs;
  • Ensure that content from our Site is presented in the most effective manner for you and for your computer;
  • To process transactions;
  • Administer the Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested;
  • Allow you to participate in any interactive features of our Site;
  • To administer a contest, promotion, survey or other site feature;
  • Keep the Site safe and secure;
  • The email address you provide for order processing may be used to send you information, periodic emails and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information and so forth;

Measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and

Provide you with the information, products and services that you request from us or which we feel may interest you (except where you have requested not to be contacted for such purposes).


Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer to third parties your personal identifiable information. This does not include trusted third parties who assist us in operating our website. Third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us to conduct our business. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. When you click on links on our online store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements before you continue browsing.


Do we use cookies?

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser, if you allow, that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, your needs, likes and dislikes by gathering and remembering information about your preferences and to understand and save your preferences for future visits. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Third party links

At our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information will not be stored on our servers.


Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline. By using this site, you represent that you are at least the age of majority in your province of residence, or that you are the age of majority in your province of residence and you have given us your consent to allow any of your minor dependents to use this site. We are in compliance with the requirements of the Children’s Online Privacy Protection Act, we do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.


Your Consent

By using our site, you consent to our privacy policy.


Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. We reserve the right to modify the Hammond Kids privacy policy at any time, we will post those changes on this site. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose it.

This policy was last modified on 01.08.2019



Should you have any questions regarding this privacy policy you may contact us using the information below.

PO Box 355
Somerset West, Western Cape 7137
South Africa


Questions about the Privacy Policy should be sent to us at

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